Terms of use of the site - goods, quality and prices, placing an order, using a basket, specifics of payment and receipt, as well as the procedure for processing personal data and their protection.

Terms of use of the site - goods, quality and prices, placing an order, using a basket, specifics of payment and receipt, as well as the procedure for processing personal data and their protection.


Terms - these Terms, their appendices, additions and changes, which are published on the home page of the online store www.cni-nsp.lv.

Website - a virtual website located at www.cni-nsp.lv, where the Buyer can place orders for Products and make payments online.

Seller - Pigmalion SIA, unified registration number 4000360068. VAT payer registration number LV4000360068. Legal address - Krišjāņa Barona street 8-4, Riga, LV-1050, Latvia. Actual address - Krišjāņa Barona street 8-4, Riga, LV-1050, Latvia; phone number: +371 26600379; email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Store - any Store of the Seller, in which the Buyer can receive the ordered Goods if he has chosen to receive the Goods specified in the Order at the Shop on the spot (free Delivery of the Goods).

Online store - a structural unit of the seller "Pigmalion SIA", legal address: Krišjāņa Barona street 8-4, Riga, LV-1050, Latvia, phone number: +371 26600379, e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it., and which implements in the work of an online store, customers are provided with advice.

Buyer - a natural or legal person who places an Order for the Product on the website.

User - any person using the site.

Registered user - a person who has registered on the site by filling out the registration form.

Distance agreement - in accordance with the provisions of the Law on the Protection of Consumer Rights of the Republic of Latvia, an agreement concluded remotely between the Buyer and the Seller online, through which the Buyer has expressed a clear and unambiguous desire to purchase the Goods specified in the Order.

Product - products posted on the website and available for purchase on the Internet.

Product Price - the price indicated when placing an Order next to the image and description of the Product.

Cart - a virtual shopping cart to which the Buyer can add or remove selected Products. Removal of the Goods from the Cart is possible only until the Buyer begins to pay for the Goods included in the Cart.


1.1. By opening and using the website www.cni-nsp.lv, the User confirms that he has read these Terms, understands and agrees to comply with them without restrictions and conditions.

1.2. These Terms determine the purchase of Products in the online store by making purchases on the Site, and also determine the legal relationship between the Seller and the Buyer.

1.3. The rules have been developed and the legal relationship between the Seller and the Buyer is regulated in accordance with the laws and regulations of the Republic of Latvia.

1.4. The seller has the right to change these Terms at any time. Changes and additions to the Terms are available on the Site. Changes or additions to the Terms come into force from the date of their publication on the Site, unless otherwise provided by the Terms.

1.5. If the Seller changes or supplements the Terms, then the previously placed Order is executed and the Goods are delivered in accordance with the Terms that were in effect on the day when the Buyer placed the Order and received confirmation of the Order.

1.6. The Seller has the right to change the prices of the Goods at any time (in accordance with the law), unless otherwise provided by the Conditions. At the time the Buyer places an Order, the Buyer may rely on the prices of the Products shown on the Website.

1.7. By confirming and paying for the Order, the Buyer clearly and unequivocally confirms that he has agreed to conclude a distance agreement with the Seller in accordance with the current legislation of the Republic of Latvia. The buyer undertakes to fulfill the obligations under the distance agreement and confirms that he is a capable natural person or a capable legal entity.

1.8. The distance agreement is valid until the full fulfillment of the obligations of the contracting parties.

1.9. The Seller provides the content of the Website and provides the Services in accordance with the Terms.


2.1. The images of the Products posted on the site are for illustrative and informational purposes only. In some cases, the packaging of the Goods may differ from the packaging presented on the website.

2.2. The goods are packed, marked and decorated in accordance with the laws and regulations of the Republic of Latvia.

2.3. The expiration date, batch number and manufacturer of the products used are indicated on the packaging.

2.4. In relation to goods for which the guarantee requirements are established by the legislation of the Republic of Latvia, the Seller is guided by the current legislation of the Republic of Latvia:

2.4.1. The manufacturer's warranty is 2 years, but may be shorter or longer.
2.4.2. The manufacturer's warranty is valid if the buyer can present:
• (1.) Proof of purchase (check or debit).
• (2.) Provide the manufacturer's warranty card.
2.4.3. To obtain manufacturer's warranty services, the Buyer must deliver the goods to one of the Stores. The costs associated with the transportation of the goods are borne by the Buyer.
2.4.4. The manufacturer's warranty does not cover accessories, consumables, batteries, and accessories with limited resources.

2.5. The Seller is not responsible for the impact of the use of the Product on the health, safety and life of the Buyer.

2.6. In winter, the temperature regime for storage and transportation is set for certain Goods.

2.7. The product catalog, product descriptions, product photos and other data posted on the Site are the property of the Seller, and the Seller owns the property of the author and personal copyright to any information posted on the Site. Copying, reproducing, republishing, transferring to third parties, changing or otherwise using any information or photos on the Website without the permission of the Seller as the owner is prohibited, for which the offender is responsible for all damage caused to the Seller.


3.1. The price of the goods is indicated in Euros (EUR) inclusive of value added tax at the rate of 21%.

3.2. The price of the goods includes the cost of delivery to the Seller's Store.

3.3. The price of the Goods does not include the payment for the delivery of the Goods to the address specified by the Buyer. Delivery charges apply in addition to the price of the Goods, and the cost of delivery of the Goods depends on the delivery location chosen by the Buyer. Delivery costs and delivery options are discussed in Section 4 of the Regulations.


4.1. Registration is not required to access and use the Seller's website. By completing the registration form in the Create Profile section of the website, the person becomes a registered user, making it easier to place orders in the future.

4.2. The Buyer selects the Product on the website. A shopping cart is created when a Buyer selects a Product and clicks the "Add to Purchase" button. When you add items to your cart, the items have not been purchased yet. The contents of the shopping cart can be changed by the Buyer at any time: new Products are added or Products that do not want to buy are removed.


5.1. The buyer has the opportunity to choose the preferred payment method:

• (1.) when the payment is made by transfer to the bank account of the Seller in accordance with the invoice sent by the Seller.
• (2.) when paying at the Store in cash or by card.

5.2. If the Buyer chooses to pay by transfer:

5.2.1. The Seller sends to the Customer's e-mail an advance invoice corresponding to the order, which is issued electronically and is valid without a signature.
5.2.2. The Seller activates the Order specified in the advance invoice issued to the Buyer within 4 working days after the Seller receives the payment in accordance with the advance invoice.

5.3. The seller has the right to refuse to sell the goods ordered by the online store, notifying the Buyer if:

5.3.1. the product is not in the seller's warehouse, or it is out of stock;
5.3.2. the price and parameters of the goods do not correspond to the actual information about the goods due to a technical error of the system.


6.1. The online store has procedures for fulfilling orders for Goods and delivery times, depending on the type of delivery chosen and the time at which the order is placed.

6.2. The seller is not responsible for delays, delays in delivery by courier services or other service providers related to delivery, regardless of the circumstances due to which the delivery was delayed.


7.1. The ordered Goods are delivered to the Buyer in transport packaging - in a cardboard box or in a soft mail envelope. Upon receipt of the Goods, the Buyer confirms the fact of receipt of the Goods. Inside the package, the Buyer can find an invoice, which will indicate all ordered Products with their names, the price of each Product and the total cost of the Product and delivery (if there is delivery).

7.2. Depending on the delivery method, the Goods are considered received and the Order is executed from the moment when:

7.2.1. if the Goods are delivered by courier, the Buyer signs manually on the courier route page or in the courier's electronic document, signing with a special device on the touch screen of the device.
7.2.2. The Buyer signed the invoice upon receipt of the Goods at the Store.

7.3. The Buyer is obliged to immediately check the compliance of the delivered Goods with the Order (type, code, volume, quantity) and notify the Seller without delay.

7.4. From the moment of receipt of the Goods, the Buyer is responsible for the quality and safe storage of the Goods.


8.1. All personal data of buyers when visiting the online store and paying for the Goods are considered confidential information that will not be transferred to third parties. Data processing ensures the security of the client's personal data and the details of bank payment instruments.

8.2. Before placing the Order, the Buyer undertakes to provide the Seller with a legal basis for processing the personal data of the Recipient of the Order in order to receive the Goods ordered in the online store.

8.3. The registered user undertakes to promptly change and supplement personal information for identification and communication in the "My Profile" section of the website.

8.4. The seller has the right to process the personal data of customers to the extent necessary to comply with these Rules, maintain and operate the processing system, as well as comply with mandatory rules and requirements of the law and supervisory and regulatory authorities.

8.5. The Seller and the Courier have the right to mutually transfer the personal data of the Buyer and the Recipient to the extent necessary for the execution of the Buyer's Order in the online store and these Terms. The transfer of personal data of the Buyer and the Recipient for processing to third parties for commercial purposes is not allowed.
The company takes all possible security measures (including administrative, technical and physical) to protect the personal data of customers. Only authorized persons have access to the functions for processing and changing data.


9.1. In order to protect the interests of the client, the Seller provides:

• (1) fair and lawful processing of personal data;
• (2) processing of personal data only for the purpose and to the extent necessary;
• (3) accurate processing of personal data and their timely updating, correction or deletion if the personal data is incomplete or inaccurate.

9.2. The client has the right to reasonably demand the addition, correction of his / her personal data, as well as the termination or deletion of the processing of personal data if they are outdated, incomplete, false, illegally processed or no longer used for the original purpose of data processing.


10.1. The Seller offers to resolve all disputes regarding the use of the website, implementation, cancellation or termination of the Distance Agreement through negotiations. If this is not possible, disputes are resolved in accordance with the procedure established by the regulatory enactments of the Republic of Latvia.

2022-01-06 15:43:59